Shipping policy

Shipping Policy

Order Processing All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Delivery Times

Singapore

  • Standard: Free for orders SGD 5.00 and above
  • Express: SGD 3.00

Asia (HK, JP, KR, BN, KH, CN, TW, TH, VN, CY)

  • Standard: SGD 5.00
  • Expedited: SGD 12.00

Europe

  • Standard: SGD 10.00
  • Expedited: SGD 20.00

North America (US & Canada)

  • Standard: SGD 15.00
  • Expedited: SGD 20.00

Oceania (AU & NZ)

  • Standard: SGD 10.00
  • Expedited: SGD 15.00

Subscriptions Free shipping is available on qualifying subscription orders.

Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Customs & Duties For international orders, customs fees and import duties may apply and are the responsibility of the customer.

Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us and we'll investigate promptly.